To deliver reliable real-time location features for your family, we gather only the categories of data described below. Participation in each category is optional, but declining to share certain data may limit some functionality.
The core function of the App is to help family members share their live whereabouts with one another. With your explicit permission, we collect GPS coordinates, movement history, and related positioning signals so that family members you authorize can view your location on a map. Location sharing is always under your control and can be paused or revoked at any time.
When you register an account, we ask for basic details such as your email address, a display name, and a password. This allows us to authenticate your identity and connect you with the family circle you create within the App.
We automatically receive certain technical data from your device, including operating system version, hardware model, unique device identifiers, battery status, and crash logs. This information helps us diagnose errors, optimize performance, and maintain compatibility across different devices.
To understand how features are used and to improve overall quality, we may collect aggregated, non-identifiable statistics about your interactions with the App, such as screen views, button taps, and session duration. This data is analyzed in combination with that of other users and does not single you out individually.
The data we collect serves the following purposes:
We treat your personal information with strict confidentiality. We do not sell your data to any third party. Sharing of your information is limited to the following situations:
We retain your personal information only for as long as needed to provide the Service and fulfill the purposes described in this policy. Specifically:
You maintain full control over your personal information. Depending on your jurisdiction, you may exercise the following rights:
We implement industry-standard safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
In the unlikely event of a data breach, we will promptly investigate the incident and notify affected users and relevant authorities in accordance with applicable laws.
The App is designed for family use, and we understand that parents may wish to share location with their children for safety. However, the Service is not directed at children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
Parents who create accounts for family members are responsible for managing those connections and for ensuring the consent of all participants. If you believe we have collected information from a child in violation of applicable law, please contact us immediately so we can remove it.
The App may contain links to external websites, app stores, or third-party tools (such as map providers and advertisement networks) that are not operated by us. Once you leave our Service, this Privacy Policy no longer applies.
We strongly encourage you to review the privacy statements of any third-party sites or services you visit, as we have no control over and assume no responsibility for their content, policies, or practices.
To keep certain features free, the App may display advertisements served by third-party ad networks. These networks may use cookies or similar technologies to deliver relevant ads based on your general interests. Your interactions with ads are governed by the respective ad network's privacy policy, which you can access through the links provided with each advertisement.
The App offers an optional premium subscription that unlocks advanced features. The following terms apply to paid subscriptions:
Your information may be processed and stored on servers located in countries other than your own. When we transfer data internationally, we take steps to ensure it receives a comparable level of protection through legal mechanisms such as standard contractual clauses or other safeguards recognized by applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, provide a more conspicuous notice.
We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of the App after any changes indicates your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, we are happy to help. Please reach out to us through any of the channels below:
Company: Hangzhou Jinxuan Technology CO., Ltd
App: SafeTrac: Family Live Location
Contact Person: QingYe
Email: hzguijin@163.com
Phone: +8615387549239